I was provided a quality remanufactured engine that I couldn't be happier with. Although a minor setback delayed shipping, I was kept in the loop at all times and staff members went out of their way to ensure the engine shipped as soon as possible. I was actually surprised to find out my mechanic received the product days before I thought he would.
Something I never told Barnette's from the beginning was that I had previously ordered an engine from someone else (company will remain nameless but is headquartered out of Tulsa, OK), and had one of the most horrible customer service experiences of my life! This was not Barnette's responsibility and I did not want to burden them in any way by putting it out there. My only mistake here was to not choose Barnette's first! I was a fool for trying to save a few bucks.
From beginning to end my experience has been nothing but pleasant and reassuring, for which I am especially grateful because of the circumstances endured prior to contacting them. Barnette's has made me a customer for life. One who will recommend them 10 out of 10 times. Thank you for the flawless engine, and for restoring my faith in the American small business. You guys rock!!!